Shipping Policy
Effective Date: December 18, 2024
At Elite Shimmer Gems, we are dedicated to providing our customers with the best shopping experience, including reliable and fast shipping. Please review our shipping policy for detailed information on how we handle your orders.
Shipping Methods
We offer a variety of shipping options to meet your needs. All orders are processed and shipped from our warehouse located in Jupiter, Florida, United States.
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Overnight Shipping: Delivered the next business day (available for select items and locations).
Order Processing Time
Orders are processed within 1-2 business days after your payment has been confirmed. Orders placed on weekends or public holidays will be processed on the following business day.
Shipping Costs
Shipping fees are calculated based on the weight of your order and the delivery destination. Shipping charges will be shown at checkout before you complete your purchase.
Shipping Areas
We offer shipping within the United States and internationally. Please be aware that international shipments may be subject to customs duties or taxes upon arrival, and these are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so that you can follow the progress of your shipment.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact our customer service team immediately. We will assist you in resolving the issue promptly.
Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, feel free to contact us:
- Hotline: (561) 748-5842
- Address: 5565 Center St, Jupiter, Florida (FL), 33458, United States
- Email: contact@eliteshimmergems.com
- Website: https://eliteshimmergems.com